#AdaSailing
Do you have questions?
We Have Answers
(Well, Most of the Time!)
Here you’ll find answers to the most common questions about sailing with us — from what to bring onboard to how to plan your perfect day at sea. If you can’t find what you’re looking for, feel free to contact our team — we’re always happy to help you prepare for your next adventure with AdaSailing
Booking & Payments
Can I book before confirming the total number of guests?
Yes! Our private tours have a fixed price for up to 8 guest on Bruna, 10 guests on ADA Tours, and 6 VIP — you can reserve your date even if your final headcount isn’t ready yet.
How do I pay for my trip?
A 50% deposit is required to confirm your reservation. The remaining balance can be paid in cash (MXN or USD) or card on the day of your tour, or you can complete your full payment via PayPal upon request.
Can I add more time to my tour?
Absolutely. You can extend your experience, subject to availability.
Do I need to tip the crew?
Tipping is optional but deeply appreciated. If you enjoyed the service, the customary amount in Mexico is 15–20% of the total trip cost.
Before You Sail
Where do we meet for the tour?
Our meeting point is Los Peines Pier, next to the Naval Hospital in Puerto Vallarta. Please arrive 15–20 minutes before departure to check in and pay the port fee.
What is the port fee and how do I pay it?
This is a federal tax for pier use, not included in your tour price. The fee is $43 MXN per person, payable in cash at the pier office. Children under 8 and adults with an INSEN ID are exempt.
Is there parking at the pier?
Yes. Parking is available at the Los Peines entrance for about $25 MXN per day per vehicle.
Guests & Comfort
Can children join the tours?
Yes, children are welcome! We provide life jackets in all sizes.
What should I bring?
We recommend:
- Swimwear & towel
- Sunglasses, hat & reef-safe sunscreen
- Light pullover for sunset tours
- Non-slip shoes or sandals
- Camera or phone (fully charged)
Do you have bathrooms on board?
Yes, there’s a private bathroom with shower. Please dispose of paper and hygiene products in the wastebasket to avoid plumbing issues.
Is there Wi-Fi or power outlets?
We don’t provide Wi-Fi, and charging outlets are limited. Please bring all devices fully charged — and disconnect to truly enjoy the experience!
Will I get seasick?
Our sailboats are very stable, but if you’re prone to motion sickness, we recommend taking Dramamine, Bonine, or Antivert before boarding.
Onboard Experience
Can you accommodate food allergies or dietary restrictions?
Yes, we offer options for gluten-free, dairy-free, and nut-free diets. Please let us know at least 3 days before your tour so our chef can prepare accordingly.
Is alcohol included?
Yes, for Classic and VIP tours. Only guests 21 years or older may drink. Our premium bar includes Vodka, Tequila, Ron, White Wine and Beer. Also you can find the cocktail menu here
Can I bring my own music?
Of course! You can connect your phone via our onboard sound system (compatible with iPhone and Android). For our private tours you are alllowed to set up your music, but in our tickets tours is important to ask the other passengers if they can’t have issues.
Is smoking allowed?
Tobacco smoking is allowed only if it doesn’t disturb other guests. Marijuana or any illegal substances are not permitted onboard.
Why can’t I bring spray sunscreen?
Spray sunscreens can damage the wood on our vessel. Please use cream or lotion-based sunscreen instead.
Weather & Cancellations
What happens if it rains?
Puerto Vallarta’s tropical weather changes quickly — short rain showers are common but rarely last long. If the harbormaster closes the port due to a tropical storm, we’ll reschedule your trip or provide a full refund.
What is your cancellation policy?
Cancellations received at least one (1) weeks before your scheduled trip qualify for a full refund. You can review the complete policy here
Destinations & Tours
What’s the difference between the VIP and Classic Tours?
Both offer private sailing experiences, but the VIP Tour includes a more elaborate menu, fine wines, and enhanced service for a truly luxury experience
Do you offer flexible routes?
Yes. Our private tours can include snorkeling, swimming, or visits to secluded beaches accessible only by boat
What’s the difference between northern and southern routes?
Northbound: Peaceful sailing, open-water cruising, and whale watching (seasonal).
Southbound: Ideal for snorkeling and beach time at hidden coves along the coast.
Our Promise
At AdaSailing, every journey is more than a tour — it’s a celebration of the sea, connection, and life’s most meaningful moments.
